We live in a digital world. As a result, having a robust IT infrastructure is a necessity for any business that wants to grow and compete with the top companies in their industry. With the right tools, you can optimize operations, increase returns on investments, and provide excellent customer service.
Going digital is no longer an option for companies that want to become industry leaders. Industry 4.0, also known as The Fourth Industrial Revolution, has changed the way businesses do commerce forever. Even small businesses have to catch up with this digital reality to keep up with the competition. Continue reading to learn what three digital solutions every business needs to survive in the 21st Century.
1. E-commerce Store
One of the fastest-growing trends in business is the popularity of shopping online. Not only is shopping online convenient, but customers are often able to find better deals online than in brick-and-mortar stores. With COVID-19 limiting in-store capacities and making many people wary of going out in public, it’s more important than ever to have an online store.
Many online retailers offer their products for sale on multiple platforms and websites, which can make it difficult to track inventory. There are few things more frustrating for an online shopper than placing an order for a product only to find out later that the item is no longer in stock. Such errors hurt your company’s credibility and will cost you in the long run in the form of customers choosing to move on from your company.
EigenRun is a powerful, centralized eCommerce platform that ensures you don’t have the inventory tracking problems that often come from selling products on multiple sites. With the ability to manage inventory and orders on one platform, you get valuable insights that can help you optimize supply chain management and product offerings. To learn more about what EigenRun’s eCommerce management tool can help your business optimize your eCommerce operations, visit eigenrun.com.
One of the best things about having an eCommerce retail store is that customers can access your products from any device with an internet connection, whether it be a laptop or mobile device. Furthermore, by adding a mobile app to your eCommerce infrastructure, you make shopping that much more convenient for consumers.
2. Cloud Storage
One of the things about having a robust IT infrastructure is that you need a lot of storage. Cloud storage is one of the most essential tools for businesses today because it gives them greater scalability, more storage capacities, and it’s cost-efficient.
Many business owners are understandably anxious about relegating too much of their enterprise IT infrastructure to the cloud. However, with a cloud storage device like My Cloud Home, you get the benefit of your own storage device and complete control of the system.
My Cloud Home cloud storage devices come with 2TB, 4TB, 6TB, and 8TB of cloud storage, and they also provide automatic data backup to a vendor-managed cloud backup drive. Its ease of use makes it the best option for business owners who aren’t tech savants, meaning you won’t need to hire an IT team to manage it for you. It’s like have a large external storage device with an internet connection. My Cloud Home plugs into your wifi router, and you can access it from your smartphone or any device with an internet connection.
You can even set up silos so multiple users can use the My Cloud Home hard drive to store their personal information. Having your own cloud storage device also helps to prevent cybercrime and data loss.
3. Customer Relationship Management (CRM) Software
One of the most important tools for all businesses to have is customer relationship management software (CRM software) that they integrate into a robust IT infrastructure. You get a lot of data about your customers, and CRM helps you to utilize that data with actionable insights you can use to optimize best practices and pinpoint customer and market trends. CRM also allows you to personalize the customer experience for each of your patrons.
With the way everything is going digital, there is no downside to investing in a robust IT infrastructure with premium tools like eCommerce, cloud storage, and CRM. If you haven’t implemented these tools yet, the only question is, why?